Rental Policy


Ask us to email the Reservation Worksheet to you

WE STRICTLY FOLLOW THIS POLICY

To make your reservation request
1.       Complete and return the above Reservation Worksheet then I will add your tentative hold to the calendar
2.      You will receive an email for Payment Request.  Click the Pay Now button and follow the instructions.
3.      After you have made your payment, I will email you the directions and information on getting the key.

Rental Policy and Agreement
PRINT this document
P.O. Box 1383
Woodstock, GA 30188
404-310-5286


No Up-charge for Extra Guests 
Just Simple, Affordable, Clean and Convenient Luxury



No Up-charge for Extra Guests 
Just Simple, Affordable, Clean and Convenient Luxury

WE STRICTLY FOLLOW THIS POLICY
RENTAL POLICY AND AGREEMENT
This agreement constitutes a contract between the Guest(s) and Southern Rental Services, LLC .

CHECK-IN TIME is after 4:00 P.M.EST          CHECK-OUT TIME is 11:00 A.M. EST
Instructions for access to the cabin will accompany the directions to the cabin. Southern Rental Services, LLC will use all reasonable efforts to have the cabin ready for guest occupancy at check-in time, but Southern Rental Services, LLC cannot guarantee the exact time of occupancy.

EARLY CHECK-IN FEES or LATE CHECK OUT FEES -  Early check-in and/or late check-out is available. There is a $25 per hour charge for approved early arrivals or late check outs – note – 1pm EST is the earliest check-in time available.  If you request an early check I nor a late check out, please be prepared to pay a fee of $25 per hour as schedules will have to be re-arranged to accommodate your special request.

RESERVATION REQUIREMENTS – A signed RESERVATION AGREEMENT and a valid credit card is required to secure a reservation. The full rental fee is due 21 days before the first rental day. Payment can be made by e-check, personal check, money orders, cashiers check, MasterCard, Visa, Discover or cash. (If securing with a check, it must be received by Southern Rental Services, LLC within 3 days after booking has been made or the reservation must be cancelled.) Southern Rental Services, LLC will not accept checks on reservations made less than 45 days prior to arrival.
Last-minute bookings may be available, but the full rent and the security deposit will be due at the time of booking. The refund policies are the same as for regular bookings.  “Last-minute bookings” are defined as any booking 21 days or less prior the first rental day.

MINIMUM NIGHT STAY- Weekend Stays are a minimum of two nights, Thanksgiving and Christmas are a minimum of four nights.  All other holidays are a 2 night minimum.


DAMAGE DEPOSIT- A $100.00 Damage Deposit will be secured on the credit card for any damages incurred during the duration of the rental and/or additional cleaning fees. The damage deposit will be removed from the card once the cabin has been cleaned and inspected and there is no damage or additional cleaning fees. We reserve the right to keep all or part of your damage deposit for any damages to the property or failure to follow the Check Out Procedures and leave the cabin in a neat and orderly condition. (See Check-Out Procedures) If it isn’t broken or damaged prior to your arrival, but is after your departure, Guest(s) will be held responsible for the repair or replacement. If you choose to pay for the rental by check we still require a credit card number for the damage deposit.  A $100.00 damage deposit is required to hold your reservation. It will be refunded in full after your stay if there are no damages incurred during the duration of the rental and/or additional cleaning fees or policy violation. Any damage in excess of the damage deposit will be billed to the person booking the stay.

CANCELLATION or CHANGES: NO REFUND OF ANY MONIES SECURED IF CANCELLATION IS LESS THAN 30 DAYS BEFORE THE FIRST DAY OF CHECK IN.   ALL CANCELLATIONS OR CHANGES WILL BE CHARGED A $50 PROCESSING FEE.



VOUCHER EXTENSION POLICY:  At the time of purchase of your voucher, there is an EXPIRATION DATE listed.  If you do not use your voucher by the Expiration Date, we offer a VOUCHER EXTENSION for $50 that will make your voucher valid for an additional 6 months from the listed expiration date.

CONFIRMATION- Confirmation of the reservation along with directions to the cabin will be mailed, faxed or emailed to Guest(s) upon receipt of the reservation advanced payment and reservation agreement form.

ADDITIONAL GUESTS – ‘Guests’ are any person staying overnight, including children. Occupancy is limited to REGISTERED GUESTS ONLY. . Occupancy by more then the number of people stated in the rental agreement will result in the forfeiture of all rental fees, security deposit and additional charges to the credit card provided.  Absolutely no overnight visitors are allowed without prior arrangement made in advance to Southern Rental Services, LLC.

KEYS – All keys must be returned to the designated location upon departure. Cabin is privately owned and Guests are responsible for lost keys. The property must be re-keyed in the event the key is lost, misplaced or not returned. Guests will be responsible for the cost of this procedure.

SATELLITE TELEVISION – Cabin is privately owned and may have different subscription packages for satellite. Southern Rental Services does not guarantee any programs or events.

FIREPLACES - Cabin has fireplaces. The outside fireplace is wood burning - an easy start log or firewood is provided. Additional easy start logs or firewood are the responsibility of the renter. Please be considerate when using the fireplaces.
The inside fireplace is a Gas fireplace are not operational during the early summer to early fall months.  DO NOT burn wood inside the cabin, do not put any paper, wood, or anything else in the inside fireplace. IF YOU PUT ANYTHING IN THE INSIDE FIREPLACE YOU WILL BE CHARGED A $250 FEE, NO QUESTIONS ASKED.

BAR-B-EQUE GRILLS – This cabin is equipped with gas grill. Please be sure to turn the tank off after each use. Please clean up all grease and food spills. Leaving the grill covered with grease will result in an extra $25 cleaning charge.

SMOKING - ABSOLUTELY NO SMOKING INSIDE THE CABIN. Failure to observe this rule will result in the loss of the security deposit. If the interior of the cabin smells like cigarette, pipe or cigar smoke, we will assume you smoked inside the cabin and YOU WILL BE CHARGED A $250 FEE, NO QUESTIONS ASKED.
 If you choose to smoke, then please do so outside. If you smoke on the porches, please close all cabin doors and windows. Please do not litter. If butts have to be picked up will result in an extra $50 cleaning charge.

ALCOHOLIC BEVERAGE – By Georgia Law, no drinking of alcoholic beverages by persons under the age of 21 is allowed.

PETS – PLEASE INQUIRE – There is a $40 pet fee in cabins that are pet friendly and you bring a pet.  This fee is non-refundable.  Pets must be current on all shots and flea prevention with no current fleas at time of stay.  YOU WILL BE CHARGED A $250 FEE, NO QUESTIONS ASKED, AFTER YOU CHECK OUT IF WE EVEN THINK PETS HAVE BEEN IN THE CABIN AND YOU DID NOT PAY THE PET FEE.

ATV’s – 4 Wheel Vehicles and Off Road Vehicles are NOT ALLOWED.

CABIN FURNISHINGS & EQUIPMENT – All cabins are privately owned with furnishings and equipment provided by the cabin owner. Furnishings and equipment are subject to change without notice.

LINENS – All cabins have the option to bring your own pillows, sheets and towels or we can supply you with bed linens, towels, blankets and pillows. All linens that we supply are freshly laundered prior to your arrival. DO NOT LAUNDER TOWELS WITH ANY THING, DO NOT LAUNDER SHEETS WITH ANYTHING.  Southern Rental Services, LLC provides your initial supply of paper products, soaps, detergents, trash bags, basic spices for your convenience, not as a guarantee.

HOT TUB – Hot tub undergoes a complete water change and is cleaned and chemically balanced prior to your arrival. Maximum occupancy is 4 persons. Overuse or misuse of the hot tub may result in a chemical imbalance and could create unhealthy water. Please observe all rules posted.
Please do not eat in the hot tub. 
If the water should become cloudy or develop an odor, please call the management company.
DO NOT PUT ANY SOAPS, FRAGRANCES, BUBBLES, etc in the hot tub – you will be charged $65 for a filter replacement if you do if we even suspect you have! 

REPAIRS /SERVICE CALLS – Southern Rental Services, LLC cannot guarantee against mechanical failure of heating, air conditioning, Hot Tubs, TV’s, Satellite receivers, DVD players or any other appliances. Please report any equipment that is not operating properly. Southern Rental Services, LLC will make every effort to resolve the problem as quickly as possible. Should a repair person make a call to a cabin and find equipment in working order and the problem was due to Guest(s) oversight or neglect, the charge for the service call will be the Guest(s) responsibility. Guest(s) understand and agree that Southern Rental Services LLC or its repair people might need access to the cabin for the purpose of making the repair.

REFUNDS or rate adjustments are not made for any inconvenience due to construction noise, road repairs, equipment failure, early departures, delayed arrivals or reducing the number of nights reserved with less than 30 days notice. No refunds or re-schedules due to inclement weather, illness, family emergencies, nor any other reason.

HOUSE PARTIES ARE NOT ALLOWED – Guests shall not disturb or offend any neighbors, discharge any firearms or use any fireworks of any kind in accordance with the State of Georgia, Fannin County Laws. No one under the age of 23 will be permitted to enter into a rental agreement and must be part of the rental party. In order to preserve the beauty and peaceful surroundings, we reserve the right to refuse service or terminate rentals for drunken, loud, or unruly behavior.

CHECK-OUT PROCEDURES – Please leave clean dishes in the dishwasher. No dirty dishes should be left in the sink, in the dishwasher or on the countertops. Please bag all garbage and place in outside bins and replace the lid properly so animals will not get in the trash bin. Please pick up all outside litter, including cigarette butts, and place in garbage bags inside bins. All garbage must be bagged. Please lock all doors and windows, set the A/C to 78 or heat to 55 degrees. A Check Out Procedure Checklist should be sent to you or supplied in the cabin.  If you do not get one, please ask for it.

CABIN RATES and TAXES  All cabins are subject to a 7% sales tax and a 5% Fannin County.

CLEANING FEES: Cleaning Fees are not flexible and are non-negotiable.  Southern Rental Services LLC does not receive any of the cleaning fee.  If you do not follow the Check Out Procedures, you will be charged the fees associated with each item – no questions asked.

CREDIT CARD – I, the Guest, am providing my credit card number as a guarantee. I agree to pay all rent, accept all terms and conditions of this rental agreement and accept all liability for any damage, beyond normal wear and tear, during the term of my lease with Southern Rental Services, LLC. If I fail to do so, I understand that these costs will be charged to my credit card and all credit card sales are final. If you do not have a credit card, please call us so we can make other arrangements. WE DO NOT ACCEPT DEBIT CARDS nor American Express

Please read, sign and keep a copy for your records and return this entire agreement by  email to email address manager@mountainlifecabins.com  or fax (706-964-2199) 

Your reservation is not booked until we receive this completed form with a full payment.
 You have the choice of 1, 2 or 3 payments if your first day of check in is more than 45 days away.  If you choose 2 or 3 payments, the 1st payment must be a minimum of 50% of the total due.
Outside quiet time is from 10 p.m. until sunrise.


Your Signature on the above Reservation Worksheet indicates that you have read and fully agree to all the above policies and to hold harmless from any responsibility or liability, Southern Rental Services, LLC or cabin owners for any loss, damage or personal injury incurred by any Guest on the rental cabin premise.



SOUTHERN RENTAL SERVICES, LLC
Cell 404-310-5286    fax 855-250-8807
Reservation Worksheet, pg 1
Tell Us What You Want  -
fill in each question please to help us make your stay what you hope it will be

Name:

Cabin Preference





Check In Date:





Check Out Date:











# OF PAYMENTS  circle one – 1 payment, 2 payments, or 3 payments

NOTE
Only available for credit card or paypal payment options











# of Nights



# of Adults  (1-6) Guests per night MAX



# of Children – 18 yrs or less



# of Pets  - Pet Fee $40
NOT allowed at Trails End Retreat


Do you want locally made Gourmet Jam?
Strawberry      ½ Pint $4.00    Pint $5.50


Do you want fresh baked Breakfast Pastries waiting on you at arrival?   $4.95 each
# of Breakfast Pastries  you want



Do you want Wine waiting at your arrival? $10 ea
# of b    # of bottles of Wine 



Do you want firewood delivered and waiting for you? - for the outside wood burning fireplace
# of Firewood bundles - $10 ea
You can also buy it locally, if you prefer


Do you want an Early Check In?  $25 per hour 



Do you want a Late Check Out?   $25 per hour 



Other Options



Do you want a local newspaper delivered and waiting for you? $3



Do you want fresh cut flowers delivered and waiting for you?   $35



Do you want a fresh baked apple or cherry pie delivered and waiting for you??  $13 each



Will you provide a valid credit card to keep on file until 3 days after your check out date to WAIVE THE DAMAMGE DEPOSIT?
for any damage charges or check out procedures that were not followed
Provide us with a VALID credit card to keep on file 3 days after your check out date for any damage charges or check out procedures that were not followed and We will waive your $100 DAMAGE DEPOSIT.


Rental Worksheet , pg 2
to help us with your preferences and needs – please complete and return to me.
                                                                 EMAIL TO SOUTHERN RENTAL SERVICES, LLC
Select Your Cabin – circle one –
Trails End Retreat     
Hidden Stream   
Sunset Lodge

My 4pm CHECK-IN DATE is

   My 11am CHECK-OUT DATE is




NAME


STREET


CITY

ST

ZIP


PHONE #

FAX

CELL


EMAIL




LOCAL COUNTY ORDINANCE REQUIRES ALL OVERNIGHT GUESTS NAMES


GUEST NAMES: Please provide the names of ALL persons that will be staying at the cabin as well as the ages of ALL children under the age of 18 years. This is local county ordinance of Fannin County Georgia.


GUEST LIST

Guest #1


Guest #2


Guest #3


Guest #4


Guest #5


Guest #6


















Vouchers – do you have vouchers?  Please provide the voucher numbers now to apply to your stay.

# of Vouchers





Price per Voucher












Waive your Damage Deposit, provide the following information

Credit Card Info Provided in Lieu of the paying $100 Damage Deposit or purchasing Renter’s Insurance

We Accept  (Select 1 )
Mastercard, VISA, Discover needed to prevent paying the $100 Damage Deposit or purchasing the Renter’s Insurance.

Card #

CVV #
        

Signature on card:

Exp Date
        

Name as it appears on card










Rental Worksheet , pg 3





By signing this, I have read and fully agree to all the above below Rental Agreement Policies and to hold harmless from any responsibility or liability, Southern Rental Services, LLC or cabin owners for any loss, damage or personal injury incurred by any Guest on the rental cabin premise. I have provided the names of all of my overnight guests and the ages for any overnight guest 18 years of age or less.
Signature

Date:

Print Name:

Date:

SOUTHERN RENTAL SERVICES, LLC
Cell 404-310-5286    fax 855-250-8807


To make your reservation request
1.       Complete and return the above Reservation Worksheet then I will add your tentative hold to the calendar
2.      You will receive an email for Payment Request.  Click the Pay Now button and follow the instructions.
3.      After you have made your payment, I will email you the directions and information on getting the key.